Protecting your privacy with care and transparency

1. Who we are

Nashe Global Foundation (NGF) is a nonprofit organization working to support vulnerable communities through peacebuilding, empowerment, education, digital literacy, social services, health-related initiatives, and community development programs.

For this policy, “NGF,” “we,” “us,” and “our” refer to Nashe Global Foundation. “You” refers to any person whose personal information we process.

2. Information we collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact information: name, email address, phone number, location, organization, and message details submitted through forms or direct communication.
• Donation information: donor name, contact details, donation amount, payment reference, and related transaction records. We do not intentionally store full payment card details on our website.
• Volunteer and partnership information: skills, area of interest, organization details, availability, and communications related to collaboration.
• Program information: registration details, attendance records, feedback, participation data, and information needed to deliver or monitor NGF programs.
• Media information: photographs, video, audio, testimonials, or project stories, where consent or another appropriate basis applies.
• Website information: IP address, browser type, device information, pages visited, referring pages, and cookie or analytics data.

3. How we use your information

We use personal information for legitimate nonprofit and operational purposes, including to:

• Respond to enquiries, messages, complaints, requests, or partnership proposals.
• Process donations, issue acknowledgements, maintain donor records, and support accountability.
• Register, manage, monitor, and evaluate programs, trainings, outreaches, and community activities.
• Communicate updates about our work, events, projects, reports, campaigns, and opportunities to support NGF.
• Document impact through reports, project stories, photographs, videos, and aggregated statistics.
• Improve website performance, security, user experience, and content relevance.
• Comply with legal, safeguarding, accounting, audit, donor-reporting, and regulatory obligations.

4. Lawful basis for processing

Where applicable, we process personal information based on one or more lawful grounds, such as your consent, performance of a requested service or arrangement, compliance with legal obligations, protection of vital interests, public-interest or humanitarian considerations, and NGF’s legitimate nonprofit interests.

Where we rely on consent, you may withdraw that consent at any time, subject to legal, safeguarding, contractual, or reporting obligations that may require us to keep certain records.

5. Children, young people, and community programs

Some NGF programs may involve children, youth, students, or vulnerable persons. We take extra care when handling information connected to these groups.

• We collect only information that is reasonably necessary for program delivery, safeguarding, monitoring, evaluation, and reporting.
• Where required, we seek consent from a parent, guardian, school, community authority, or appropriate representative before collecting or using a child’s personal information.
• We limit access to children’s information to authorized staff, instructors, volunteers, project partners, or service providers who need it for approved purposes.
• We avoid publishing identifying details of children or vulnerable persons unless we have appropriate consent and have considered safety, dignity, and best-interest concerns.

6. Photos, videos, testimonials, and project stories

NGF may use photos, videos, testimonials, and project stories to document our work, report to partners, raise awareness, and show the impact of our programs.

Where a person is clearly identifiable, especially a child or vulnerable person, we aim to obtain appropriate consent or ensure there is a responsible basis before publication. We may blur, anonymize, crop, or avoid publishing images where privacy, safety, dignity, or safeguarding concerns apply.

You may contact us to request review or removal of a photo, video, testimonial, or story that identifies you or someone under your care. We will assess each request carefully and respond as appropriate.

7. Cookies and website analytics

Our website may use cookies and similar technologies to keep the website working, understand how visitors use our pages, improve content, and protect the website from abuse.

Some cookies may be necessary for basic website functionality. Others, such as analytics or marketing-related cookies, may depend on your browser settings or cookie choices. You can usually manage cookies through your browser settings.

8. When we share information

We do not sell personal information. We may share information only where necessary and appropriate, including with:

• Authorized NGF staff, volunteers, instructors, consultants, or project team members.
• Trusted service providers such as website hosting providers, email platforms, payment processors, analytics tools, professional advisers, or IT support providers.
• Donors, partners, schools, community structures, or implementing partners, usually through aggregated, anonymized, or limited project data unless individual-level information is necessary and appropriate.
• Government, regulatory, law-enforcement, audit, safeguarding, or legal authorities where required or permitted by law.

Where service providers process information for us, we expect them to protect it and use it only for the agreed purpose.

9. Security and retention

We use reasonable technical, administrative, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

We keep personal information only for as long as reasonably necessary for the purpose collected, including program delivery, donor reporting, legal compliance, accounting, audit, safeguarding, dispute resolution, and recordkeeping. When information is no longer needed, we will delete, anonymize, archive, or securely restrict it where appropriate.

10. International storage or transfers

Some of our website, email, cloud, payment, analytics, or project-management service providers may store or process information outside Nigeria. Where this happens, we aim to use reasonable safeguards and work with providers that commit to privacy and security protections.

11. Your privacy rights

Subject to applicable law and verification of your identity, you may have rights regarding your personal information, including the rights below.

12. Third-party links

Our website may link to third-party websites, donation platforms, social media pages, partner websites, or embedded content. We are not responsible for the privacy practices of those third parties. Please review their privacy notices before sharing personal information with them.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our work, website, technology, legal obligations, or data protection practices. The updated version will be posted on this page with a revised “Last updated” date.